Question 1

What happens if my parent doesn't answer?

Accepted Answer

We try three times, spacing each attempt around 15 minutes apart. If we still can't reach them after three attempts, you receive an immediate escalation email so you can follow up directly.

Question 2

What does a check-in call actually sound like?

Accepted Answer

The call is a friendly, conversational voice — warm and unhurried. You choose the style (warm or gentle) and length (a quick check-in or a longer chat) during setup. The assistant asks how they're doing, listens, and wraps up naturally.

Question 3

Can I change the call time later?

Accepted Answer

Yes. Log in to your family portal and update the preferred call time, conversation style, or any other preferences at any time. Changes take effect from the next scheduled call.

Question 4

Is there a contract or commitment?

Accepted Answer

No commitment. It's $30 a month, billed monthly. Cancel any time from your portal — calls stop at the end of that billing period.

Question 5

Is my parent's data kept private?

Accepted Answer

Yes. Call recordings and transcripts are stored securely and never sold or shared with advertisers. Only you can access your family portal. Full details are in our Privacy Policy.

Question 6

Does this work for seniors with hearing difficulties?

Accepted Answer

The voice is clear and speaks at a measured pace. We recommend ensuring your parent's phone volume is turned up. If they have significant hearing difficulty, a captioned telephone used alongside the service can help.

Question 7

Is this suitable for an aging parent who lives alone?

Accepted Answer

Yes — it's designed specifically for aging parents living independently. A daily call provides a consistent wellness check and a natural moment of connection. If anything seems off, you're notified. If they don't answer after three attempts, you're alerted immediately so you can follow up.

Question 8

I'm worried about my parent's safety. How does this help?

Accepted Answer

Senior Check-In gives you a daily confirmation that your parent is okay, plus an immediate alert if they can't be reached. Most families find it significantly reduces the background worry of not knowing — you get a summary every morning rather than waiting and hoping for a call.

Question 9

Does this work for long-distance families?

Accepted Answer

It's built for exactly that situation. Whether you're in another city or another country, the daily call happens at your parent's local time and the summary lands in your inbox right after. Long-distance families get the same daily reassurance as if they lived next door.

Know they're okay.
Without the worry.

From enrolment to peace of mind in minutes.

Enroll your parent

We call them daily

You get a summary

Everything a family needs.
Nothing they don't.

Daily calls

Email summaries

Missed alerts

Call history

Private & safe

Common questions.

Join our free pilot program.

Know they're okay.Without the worry.